My site is not secure

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  nolasinclinton · Member · Apr 28, 2022 at 5:05 pm

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  My site says its not secure I cannot navigate this site to fix that. I need help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 28, 2022 at 5:51 pm

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  Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they do have some options for you at https://wordpress.org/support/article/https-for-wordpress/

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  nolasinclinton · Member · May 2, 2022 at 2:00 pm

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  Is there anyone to talk to? I clicked the link for wordpress.org and the instructions on how to secure the site are clear but when I go to settings, the two boxes to add the https are not there.

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  nolasinclinton · Member · May 2, 2022 at 2:06 pm

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  Oops. I read that wrong but I’m still struggling. Both, Lets Encript and EFF, are not super helpful to me as I do not understand the terminology.

  I am completely lost here.

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  helper-heroponriki · Member · May 2, 2022 at 2:54 pm

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  @nolasinclinton

  I think there’s some confusion here. There are three different “WordPress” at play here:

  1. The free, open-source WordPress software which powers your website.
  2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
  3. WordPress.com which is a managed hosting provider of the WordPress software and where you’re posting for help.

  You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. What you need specifically is to set up an SSL certificate for your site. Once your host helps you get that set up, they can also update your site settings to use HTTPS in the browser.

  It looks like your site is hosted with GoDaddy – you can reach out to them to get help or use their guide to get your SSL certificate set up:

  https://www.godaddy.com/web-security/ssl-certificate

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that clarifies things!

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  nolasinclinton · Member · May 2, 2022 at 9:00 pm

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  Does WordPress host? Can I move from GoDaddy?

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  staff-blorbo · Staff · May 2, 2022 at 9:04 pm

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  Yes, if you’d like to, you’re welcome to move your site to us by following the guide at https://wordpress.com/support/import/import-an-entire-wordpress-site/

  Please let us know if you have any more questions!