My site is stuck

  • Unknown's avatar
    debaurasthesis · Member ·

    I think my site may be blocked because I have outstanding fees to pay. My Visa card on file expired. I added my new Visa card. I still can’t get past a great deal of errors once Im logged in and try to edit or post

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello,

    Thank you for reaching out. I’ve noticed that you’ve paid the chargeback fee for the Jetpack Security Daily upgrade, so it’s unclear why you’re experiencing difficulties. Additionally, I see that you recently purchased a WordPress.com Explorer plan. Are you creating a new site here at WordPress.com with this plan, or are you intending to move your existing theelman.com website here?

    Currently, the nameservers for the theelman.com domain are directing to a HostGator site, which means we’re unable to access or troubleshoot any issues with that particular site at the moment.

    If you could provide us with more details about the problems you’re encountering, we’ll do our best to assist you or direct you to the appropriate resources for assistance.

  • The topic ‘My site is stuck’ is closed to new replies.