My site is suspended with no clear reason

  • Unknown's avatar
    hypersheaf · Member ·

    Hi,
    After triffling with my project on the Blogspot, as the Blogspot has some limitations on working with pages setup, I was recommended to try the WordPress.
    I was going to put into web some futurological study, it has about 90 book pages in volume, the original text is in Russian and there’s the English translation too (as well around 90 pages).
    So I’ve started with Russian version and have put it into WordPress with no problems, everything looked nice and I had all the options I needed (the ones the Blogspot lacks).
    It took quite a time to setup the Russian version, as it had a lot of pages and links between them. Finally I was happy and started to work with the English version.
    Then I’ve made a few pages and suddenly was suspended, with no clear reason.
    There wasn’t absolutely nothing indecent in the text.
    I have the free plan and I was going to use it, because the options promised by free WordPress tier were absolutely enough for me.
    After the issue I was proposed to write to the staff some Issue Report, and have written it right away (somewhat about an hour ago)
    There wasn’t some confirmation that the Report was sent successfully though (I was talking a bit with the AI assistant from here in WordPress and it asked me to check whether there are in my email some confirmations about whether Report was successfully sent).
    To connect me with real person from help staff the AI assistant said that it’s only available for paid members, but I wasn’t going to have the paid plans over here.
    Well, there’s no obvious reason why my text was suspended and seems here is no way to chat with human support team members. The only option which was proposed by the AI assistant – it said that I can write here, to some forum (well, I would say it doesn’t look like a forum, just a chat window near the corner of the site). So I’m writting it now.
    I would say the experience is quite bad, I had a lot of work to prepare the source text version, and seems there’s no clear way what shall I do next.
    I hope someone will be able to help.
    Regards,
    Roman

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    hypersheaf · Member ·

    I’ve got the answer from the support team, it was some strange issue with automated anti-spam control, so now I have the access to WordPress again and feeling really happy.
    Thank you!
    Roman

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