my site isn’t working

• 

  evergreenstory · Member · Apr 16, 2021 at 4:31 pm

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  Hello,

  I can’t login into my dashboard for http://www.irule.ro:

  This is the message I see: The website is undergoing scheduled maintenance.
  Sorry for the inconvenience. Come back a bit later, we will be ready soon!

  The updates I’m making aren’t visible. I can’t update to the new wordpress version. Something is wrong.

• 

  supernovia · Staff · Apr 18, 2021 at 3:44 am

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  Hey there, since the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:

  – Check to see if you have an admin email with clues

  – Ask your host to check error logs

  – If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  – Ask your host to help you restore a good backup

  Going forward, you’ll also want to use the correct forums for self-managed installations:
  https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
  https://wordpress.com/pricing

  Hoping this helps!