MY SITE issues

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  angela570994446 · Member · Aug 30, 2018 at 3:02 pm

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  My website/account is not showing up in MY SITE so that I can customize/edit it.

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  catkiinson · Staff · Aug 30, 2018 at 4:37 pm

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  Hi,

  Can you please confirm the url of your site so we know how to best assist you?

  You should be able to log in to your WP-admin Dashboard and edit your site by adding /wp-admin to the end of your site’s url (e.g.: example.wordpress.com/wp-admin)

  Hope this helps :)

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  angela570994446 · Member · Aug 30, 2018 at 4:58 pm

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  Hi there!
  Thanks for the response! I can’t seem to even get to my Dashboard which is strange. My site is https://maksdesignstudio.com/ Thanks for your help!

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  kudoskay · Member · Aug 30, 2018 at 6:14 pm

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  I cleared my cache and was able to get back in!

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  catkiinson · Staff · Aug 30, 2018 at 7:12 pm

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  That’s great! Glad you got it worked out :)

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  brookedot · Member · Aug 31, 2018 at 2:05 am

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  Hi @kudoskay,

  Glad clearing the cache was helpful, to give you a bit more information it looks like you may have two WordPress.com accounts. One under @angela570994446 which does not have access to the site and a second one under @kudoskay which has access and you’re logged into now.

  My guess is that when you cleared the cache it logged you out of WordPress.com allowing you to log in as the correct user.