My site no longer saved

  • Unknown's avatar

    I asked about this last week and never got feedback. I’m an administrator to this site, yet I’m unable to post because the site is no longer on my page. This has happened to a few of us for the same site. I also noticed the ‘follow’ is not on the main page.

  • Unknown's avatar

    Hi @kristinemarmarian,

    Can you please share the link of the site you want help with.

    Also, is this site connected to this account of your’s that you are logged in to?

    Best :)
    Sunil Chauhan

  • Unknown's avatar

    tcpaworld.com
    Basically, when I log into wordpress, my site is not showing up. This happened to me, as well we a few colleagues for this same site.

  • Unknown's avatar

    Hi @kristinemarma,

    Your issue needs Staff’s attention. I am tagging this post for them to see. Rest assured they will be in touch with you soon.

    Meanwhile, can you confirm if the account that you are logged in to is the one that is associated with the site you mentioned?

    Best :)
    Sunil Chauhan

  • Hi there,

    There may be a plugin conflict preventing you from posting.

    Try temporarily disabling all of your plugins (leaving Jetpack active), and if issue resolves, then we can most likely determine there is a plugin conflict.

    To figure out which plugin is causing the issue, reactivate each plugin one at a time, and try to reproduce the error after each one that you activate. If you experience the problem after activating a particular plugin, you’ve likely found the culprit. I would try to find a replacement for that plugin, and hopefully, that will solve things for you.

    I see that you have a Business plan and therefore you have access to our live chat support. Please start a chat session from the link below and we’ll help you resolve the issue you’re having.

    https://wordpress.com/help/contact

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