my site not showing up in 'My Site'

• 

  caitlinkimball · Member · Mar 4, 2017 at 6:11 pm

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  Hi- trying to edit/get into the dashboard/admin of my site.
  when i go to “mysite.com’/wp-admin, page comes up blank.
  i used to be able to go here and login and see my dashboard.
  it now directs me here:
  http://www.caitlinkimball.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F which is a blank page?
  When i tried to log in via wordpress- i had to change my password and now it says i have no sites under “My Site”
  How do i access my page? it is still live but i need to get in to it!
  I host through bluehost and made page on wordpress:
  http://www.caitlinkimball.com
  PLEASE HELP AND THANKS!!!

• 

  timethief · Member · Mar 4, 2017 at 10:52 pm

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  caitlinkimball.com is hosted by Unified Layer
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on WordPress.COM servers and we cannot help with it.

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites and our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service