my site not up

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  kineticfuture · Member · Oct 21, 2021 at 2:06 pm

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  Hello, I can see my site when I log in to word press. But if I type http://www.kineticfuture.com into google the link doesn’t work. It doesn’t come up. Please help!!!
  Karen Moyse

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Oct 21, 2021 at 3:11 pm

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  Hi there:

  It looks like your WordPress.com Business subscription for that site expired back in May 2021.

  Since you no longer have an active subscription, that’s why your site is not loading when you’re not logged in – the domain will display this message instead:

  Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

  If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.

  To fix this you need to repurchase Business for your site here:

  https://wordpress.com/plans/newkineticfuture.wpcomstaging.com

  Let us know if you run into trouble!