My site only seems to work with a firefox browser

• 

  catalinadubois · Member · Apr 19, 2020 at 4:14 am

  • Copy link
  • Add topic to favorites

  How do I get my site to function properly with other browsers?

• 

  justjennifer · Member · Apr 19, 2020 at 5:56 am

  • Copy link

  Hi there, what’s the address of the site you need help with?

  By “function” do you mean other people cannot visit your site with other browsers or you cannot manage your site with a different browser? If the second, what other browsers have you tried?

• 

  catalinadubois · Member · Apr 19, 2020 at 11:52 am

  • Copy link

  site address

  catalinadubois.wordpess.com

  Yesterday other people could not visit my site from internet explorer and Google Chrome browsers.

• 

  justjennifer · Member · Apr 19, 2020 at 12:01 pm

  • Copy link

  Hello again, I just successfully opened your site https://catalinadubois.wordpress.com/ from FF, from Chrome (v80), from MSEdge (v81) and IE11 (v11)

  Are your site visitors receiving some kind of error message? If so, please let us know exactly what it says. Are they able to visit other WPcom site?

  If they are running ad blocker extensions, anti-virus extensions or anything else that might be interfering with 3rd party cookies and javascript, that could cause a problem. There are some troubleshooting tips you can share with them https://wordpress.com/support/browser-issues/

• 

  catalinadubois · Member · Apr 19, 2020 at 12:13 pm

  • Copy link

  Thank you for helping. There was an ad blocker causing an issue yesterday but it seems to be working now. I really appreciate it :)

• 

  justjennifer · Member · Apr 19, 2020 at 2:44 pm

  • Copy link

  No worries, glad to hear your visitors got this resolved.