My site stats are not accessible now

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  svetovnizagadki · Member · Mar 8, 2024 at 9:09 am

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  You added some ‘You have 6 hidden WordPress sites.
  To manage them here, set them to visible.
  Change Visibility Create New Site’ message before I access my site stats, but it makes the actual stats inaccessible. I can only click Change Visibility and it gives me the list of my sites. But if I click on my site, it doesn’t go to the stats, it goes to my WordPress admin panel. If I click on the stats, I get the message above about the visibility. And there is not way to stop this message from showing and I can’t get to the actual stats. You have basically created a loop.

  The message should not be displayed every time indefinitely practically replacing the stats.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  fstat · Staff · Mar 8, 2024 at 12:33 pm

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  Hi there,

  I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

  WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

  That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

  If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

  You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

  If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.