my site URL is https://sketchportraitstudio.wordpress.com
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Hi HAPPINESS eNGINEER:)
I am having following issues with social media links
1. I have enabled the SHARE links but they are only showing on pages that have not on my main menu (except for blog page?). How do I get the share icon to display on ALL pages?
2. The icon social media buttons that are on the footer of my pages are not connecting to the URL pages that I have entered into the menu settings. Example is facebook (but none of them connect) error message is that facebook is not allowing the connection. This is strange since I have already connected to facebook on my blog settings so that it automatically post my blog to facebook. Facebook allowed this but now wont allow my social icon to take people to my facebook page?Thanks for your help in this
Rob -
Hey Rob, we’re happy to take a look. Could you confirm which site you need help with? Send links to the affected pages or posts, and we’ll see if we can send some pointers.
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Hi Supernovia, thanks for reply and sorry I forgot to mention the website URL is http://www.sketchportraitstudio.com
ISSUE 1
The share button is not appearing on any of my pages at all despite selecting it in the menu settings. However, you can see the individual items that i have selected to appear under the share button on these 2 pages
https://sketchportraitstudio.wordpress.com/blog/Pages where share icon or even the individual share buttons DO NOT appear;-
ISSUE 2
The Social Media buttons at the footer of each page are not connecting with their respective social media sites despite me having entered my account URL into their menu links area. How do I correct this please? It affects all pages.Thank you so much for the help as I have just hit over 1,000 facebook friends in space of 2 days and am worried that i wont be able to convert traffic from facebook onto my website if its not working properly with social media buttons.
Rob
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The share button is not appearing on any of my pages at all despite selecting it in the menu settings.
Sharing buttons are not configured in any menu, so I’m not sure what you’re referring to here.
On the pages where the buttons are not appearing, it’s because the buttons are not enabled for those specific pages. You need to enable sharing for those pages from within the editor:
You have the global setting at https://wordpress.com/marketing/sharing-buttons/sketchportraitstudio.wordpress.com enabled to display sharing buttons on new posts and pages by default, but that only applies to new content you publish after changing that setting. For content that was published before you changed that option, you’ll need to enable it per post and per page.
The Social Media buttons at the footer of each page are not connecting with their respective social media sites despite me having entered my account URL into their menu links area. How do I correct this please? It affects all pages.
Are you speaking of the social links menu? The Facebook, Twitter and Youtube icons all take me to your pages on those platforms. The Instagram one takes me to https://www.instagram.com/explore/tags/wordcamp/, because that’s the link added to that menu in the Customizer:
You’ll need to paste your own Instagram URL in there and save the changes for the link to go to the correct profile.
am worried that i wont be able to convert traffic from facebook onto my website if its not working properly with social media buttons.
Note that the icons in the social links menu do nothing with regards to converting traffic from Facebook to your website, as those are not sharing buttons. That is a menu used to link from your site to your social media profiles, in order to help people discover your profiles there. It does nothing at all to drive traffic from those platforms to your site.
Unrelated, it looks like you’re using a process called domain masking to make it appear as if your site is actually at the domain, sketchportraitstudio.com, instead of at the WordPress.com URL, https://sketchportraitstudio.wordpress.com/. Using this method to connect a domain to a WordPress.com causes several of our features to break, including stats, the Like button, and comments.
The only way we support to properly connect a domain to a WordPress.com site is the domain mapping upgrade included in our paid plans:
https://en.support.wordpress.com/domains/map-existing-domain/
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