My site was hacked.

  • Unknown's avatar
    tammiebean25 · Member ·

    I just logged into wordpress and there is no record of my site, although I can log into my site on the web.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    What is the URL of the site you’re trying to access?

  • Unknown's avatar
    tammiebean25 · Member ·

    girlygirltravels.com

    It comes up as .com, but when I go into my admin its now through wordpress.org instead of wordpress.com.

    Is there a way to move my site back to the .com platform without losing anything?

  • staff-doublebassd · Staff ·

    Hi there,

    So you have the Business Plan and the Jetpack Security Plan for girlygirltravels.com, but the domain is currently hosted with Bluehost, and the nameservers are currently pointing to a site host at Bluehost, not pointing over to your WordPress.com site girlygirltravels.wpcomstaging.com.

    You can either keep the domain at Bluehost and connect the domain to your WordPress.com site, or you can transfer the domain over to WordPress.com so that both the domain and site are hosted with us.

    If you transfer the domain to WordPress.com, we’ll manage the domain and the site for you (we’ll extend the domain subscription by a year as well).

    https://en.support.wordpress.com/incoming-domain-transfer/

    But, if you keep the domain with Bluehost and connect the domain to WordPress.com, your current host will continue to manage the domain and you’ll still need to pay them for hosting your domain.

    https://wordpress.com/support/domains/connect-existing-domain/

    For more information about the domain, please visit our support page:

    Domains

    Hope this helps. Let me know if you have any questions.

    Thanks!

  • The topic ‘My site was hacked.’ is closed to new replies.