My site will not load in Google Chrome

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  thehomeplaceweb · Member · Apr 3, 2018 at 3:04 pm

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  My site, (with stats and drafts and the Reader etc) will not load in Google Chrome. Is anyone else having this problem or have I been hacked via google? I can access it in Firefox, but not otherwise. I cannot access a happiness engineer online to report it or get advice, (I am on premium plan), as they are in the part that is not loading!

  The blog I need help with is: (visible only to logged in users)

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  ceoadebayo · Member · Apr 3, 2018 at 10:44 pm

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  Hi thehomeplaceweb,

  I cannot access a happiness engineer online to report it or get advice

  The documentation shows how you can get live support on WordPress.com:

  https://en.support.wordpress.com/live-chat/

  My site, (with stats and drafts and the Reader etc) will not load in Google Chrome.

  Do you have the latest version of the google chrome installed on your system? If you do, I will suggest that you clear the browser cache and cookies and try to load the page again and let us see if it works fine.

  Solve Common Browser Issues

  Let us know if this helps solve the problem

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  fstat · Staff · Apr 4, 2018 at 8:28 am

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  Hi there,

  Can you please try the following?

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Log-out and log back into your WordPress.com account.

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  thehomeplaceweb · Member · Apr 5, 2018 at 12:03 am

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  Thanks Fstat….I reported it to my Internet Provider and they think the problem is at their end, and it will take about a week for their tech dept to fix – they said Google Chrome made some changes recently and they haven’t caught up to it yet. I suspect this must be true, as I can load my site in Firefox and when I went to the library, Google Chrome loaded it there too. They had me try clearing the the cache and cookies and update Flash Player, but didn’t say anything about JavaScript. Can you leave this topic open for a week in case I need to ask you anything later.

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  thehomeplaceweb · Member · Apr 5, 2018 at 12:07 am

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  see above…..I checked and i have the latest edition of Google Chrome and Javascript is enabled.

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  thehomeplaceweb · Member · Apr 5, 2018 at 12:19 am

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  When I just went back in now, the site loaded okay….so I will test it again tomorrow and then make this issue resolved. Thanks, don’t know what worked?

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  fstat · Staff · Apr 5, 2018 at 6:58 am

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  I’m happy you got it working again!

  Feel free to reach us again anytime!