My site won’t load.

  • Unknown's avatar
    andrewpelletierprgmailcom · Member ·

    Getting error message: ERROR ESTABLISHING A DATABASE CONNECTION

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    I checked your site prbrainbusters.com and it looks like it is not hosted here on WordPress.com. Since the domain is pointed to Host Gator, I am guessing the site is hosted there with WordPress.org open-source software.

    This forum is only dedicated to WordPress.com sites.
    If you’d like to know more about the difference between WordPress.com and WordPress.org, check the page linked below: https://en.support.wordpress.com/com-vs-org/

    For assistance with this issue, I recommend reaching out to your hosting provider directly. If you are interested in WordPress.com hosting, we would love to host your site here and would be happy to help transfer the site and troubleshoot this issue with you.

    Hope this helps!

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