My site won't show up?

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  kfstinso · Member · Jul 17, 2015 at 11:55 pm

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  Every time I try to go to my website kendrastinsonphotography.com it just redirects me to a frontier search engine page. I’ve tried everything and nothing will get my page to show up. I can edit my blog and access my admin page, but what good is having a website if no one can access it? Any help would be greatly appreciated

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jul 18, 2015 at 12:51 am

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  kendrastinsonphotography.com – seems to be in redemption (was not renewed on time) – I have flagged this for the staff to help you renew your domain & domain mapping.

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  rachelmcr · Member · Jul 20, 2015 at 11:23 am

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  Hi there,

  I see you originally registered kendrastinsonphotography.com here at WordPress.com, but you later cancelled that domain name. When you cancel a domain name, it takes some time for the domain name to fully expire and be released so you can register it again. (You can read more about domain expiration to learn about that process.)

  In the meantime, purchasing domain mapping for that domain doesn’t re-register the domain name, so you won’t be able to use that domain name right now. I removed the domain mapping upgrade from your site to avoid confusion. I also reset your Premium plan’s free domain credit, so you can register a new domain name if you’d like.

  If you prefer, you can wait for the domain kendrastinsonphotography.com to be fully cancelled and released, and then you’ll be able to register it again as a new domain on the Domains page. Please let me know if you have any questions about that. :)

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  kfstinso · Member · Jul 21, 2015 at 9:37 pm

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  How long do you think it will take for the domain to be fully cancelled and released?

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  rachelmcr · Member · Jul 22, 2015 at 10:03 am

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  Hi there,

  When a domain is cancelled or expires, it can be unavailable for up to 90 days before it’s released again.

  If you don’t want to wait for that process to finish, we can contact our domain registrar to try to recover that domain ahead of time for you. Since your domain is in the redemption period right now, our domain registrar will add an $80 redemption fee to recover it. If you’d like to go ahead with that to get kendrastinsonphotography.com back now, let me know!