My Sites Aren't loading
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My sites aren’t loading and I’m unable to access them or any of my content. Live chat is unavailable. Please help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
For me your site loads correctly when I visit. Here is a screenshot of what I see:
To clarify, it is only your site singlewhilemoming.com that is not loading? Or is it In this case I suspect that your internet service provider may be having issues with finding the domain correctly. With this in mind, can you test a few things for me? Firstly can you let me know if you have any issues in loading the following URLs
– https://wordpress.com
– https://s1.wp.com
– https://dfw.wordpress.comAs well, I would like you to run the following network test: http://www.speedtest.net/
Can you tell me the results you get for:
– Latency
– Download speed
– Upload speedThanks for the additional info!
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Good Evening!
Thanks so much for your reply. When I’m logged in my sites don’t load and
I’m unable to write a post. That screen doesn’t even come up I get the message that you see in the screenshot.Screen Shot 2020-11-30 at 9.12.51 PM
Additionally, I received the same message when I clicked on the links that you listed.
As for the Speed Test: see below
Screen Shot 2020-11-30 at 9.16.24 PM
Thanks again for your help!
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I realize that my pictures didn’t post.
Latency: 16 pings ms
Downlaod: 224.07 Mbps
Upload: 11.29 MbpsThe error message that I receive when clicking on the links that your provided was “Sorry, we had a problem fetching your Reader Subscriptions”
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Update: when I logged out and logged back in, everything worked fine. Thanks again for your help!!
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Hi there,
It sounds like something might have been stuck in your browser cache, and logging out and back in likely forced a refresh. If something like this happens again, try just clearing the browser cache. It usually does the trick :)
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