my ssl is not working

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  urbansustain · Member · May 15, 2015 at 4:52 am

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  I need to speak to someone about my domain it has been mapped to wordpress but now my ssl is not working- site is being blocked even when you type https – sent out to all my customers in mail outs

  some sites say you cant load an ssl to wordpress, others say you can??

  The blog I need help with is: (visible only to logged in users)

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  urbansustain · Member · May 15, 2015 at 4:53 am

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  link

  https://www.smarturban.com.au/

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  urbansustain · Member · May 15, 2015 at 4:57 am

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  I ahve an ssl cert

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  jeremeylduvall · Member · May 15, 2015 at 5:22 am

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  Hi,

  We’re unable to provide or enable SSL certificates for custom domains mapped to WordPress.com (like smarturban.com.au). I’m afraid you will not be able to load your custom domain over HTTPS while it is mapped to WordPress.com. It will likely cause a warning to come up in your browser. However, you should be able to load your site over HTTP without any trouble.

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  urbansustain · Member · May 15, 2015 at 5:40 am

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  should i simply move my site again to another provider. I moved from just host as my site kept being blocked by google and now this- its causing real problems with our sales

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  urbansustain · Member · May 15, 2015 at 5:41 am

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  if so- do i need ot pay for hosting AGAIN- that willbe three times

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  urbansustain · Member · May 15, 2015 at 5:44 am

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  any suggestions?

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  siobhyb · Member · May 15, 2015 at 10:09 am

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  Hi there.

  From: https://en.forums.wordpress.com/topic/untrusted-connection-notice

  My site has this warning after moving over to wordpress- what do i need to do to ensure my potential customers do not ge this warning?

  Whether visitors to your site see a warning when clicking on the HTTPS address will depend on their browser’s setup. There’s isn’t anything you can do on your end to prevent this, but we do have some guidance for adding an exception for WordPress.com in different browsers here:

  https://en.support.wordpress.com/https/#frequently-asked-questions

  should i simply move my site again to another provider. I moved from just host as my site kept being blocked by google and now this- its causing real problems with our sales

  I’m really sorry to hear about that. :( Going forward, the HTTP address for your site will work, without any warnings given in the browser. If you’d like, you can begin to use that address in your mail outs or, alternatively, you can transfer your content away to a different host. Let me know what you choose, and if I can be of any help.