My stats graph on the page that shows traffic hasn't been working for days

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  adminadmin9 · Member · Jun 30, 2011 at 6:10 pm

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  there is nothing in the graph section to show number of visitors…

  the rest of the stats are working.

  is this a problem wordpress wide or is it my dashboard?

  thanks
  Gianna
  Blog url: http://bipolarblast.wordpress.com/

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  staff-blorbo · Staff · Jun 30, 2011 at 6:42 pm

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  I don’t see anything particularly wrong with your stats graph.

  I’d like to rule-out a browser-specific issue.

  Would you please try viewing it in Chrome or Firefox?

  http://www.google.com/chrome/

  http://www.mozilla.com/en-US/firefox/

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  adminadmin9 · Member · Jun 30, 2011 at 6:49 pm

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  I found it rather amusing that you assumed I used Internet Explorer? I guess?

  anyway..I was using Chrome…

  I tried it on Safari and sure enough it works…

  why isn’t it working on Chrome…I’ve been using Chrome with no problem as long as Chrome has been available on a Mac…

  is there a way to get it working? I do not want to use any other browser.

  thanks very much for getting back to me.

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  staff-blorbo · Staff · Jun 30, 2011 at 6:52 pm

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  No assumptions. Though I do have to say that most occur on IE, browser-specific issues can happen with any browser, and now we know that this is specific to Chrome.

  I’m able to view the graph in Chrome myself, so now we know it’s specific to your copy too.

  Please try opening an Incognito Window (via the File menu) and try viewing the graph again. Does it work in the Incognito Window?

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  adminadmin9 · Member · Jun 30, 2011 at 8:04 pm

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  huh! it did work in the Incognito window but still does not work in the regular browser…

  I’ve never used Incognito…why would it make a difference?

  thanks for helping…is there a way to clear the browser so it acts like incognito?

  I suppose it’s not a big deal to just use the incognito window…perhaps always…it’s a cool feature I wasn’t aware of…

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  coffeemanmatt · Member · Jun 30, 2011 at 8:15 pm

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  You might try clearing out your cache and cookies – that fixed the problem for me when I was experiencing it.

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  adminadmin9 · Member · Jun 30, 2011 at 9:47 pm

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  bingo! that worked…I do that rather frequently actually so it didn’t cross my mind.

  thanks much.