My subscribers aren't getting email notifications

• 

  wasteofgoodlipgloss · Member · Dec 4, 2014 at 11:23 pm

  • Copy link
  • Add topic to favorites

  None of my subscribers are getting email notification when I post new posts. What do I do

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 4, 2014 at 11:27 pm

  • Copy link

  I’ll tag this thread for Staff assistance. Will you please provide a couple of usernames for those WordPress.com bloggers who did not receive the emails as well as a couple of email addresses for those who do not have WordPress.com accounts? The software will redact ie. HIDE the email addresses so only Staff can see them. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  wasteofgoodlipgloss · Member · Dec 4, 2014 at 11:35 pm

  • Copy link

  They aren’t wordpress bloggers but people that have subscribed for email notifications.

• 

  wasteofgoodlipgloss · Member · Dec 4, 2014 at 11:36 pm

  • Copy link

  And thank you for tagging this for me!

• 

  wasteofgoodlipgloss · Member · Dec 5, 2014 at 6:23 am

  • Copy link

  Her are the email only people that didn’t get notified
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

• 

  gracejiyoung · Member · Dec 5, 2014 at 8:44 pm

  • Copy link

  Hi there,

  I just checked our email logs and everyone received a email post notification except:

  (email visible only to moderators and staff)
  (email visible only to moderators and staff)

  They may have unsubscribed from receiving these emails. Please note your followers will have to check their own settings – you nor I would be able to do this for them. Have them check their settings here:

  Status

  If the others are stating they never received them, please have them contact their email clients. Their email clients have accepted the email so it may be their email client is blocking it from entering their Inbox.

  Cheers!

• 

  wasteofgoodlipgloss · Member · Dec 5, 2014 at 9:10 pm

  • Copy link

  I can’t see which emails didn’t receive it. It was just odd that 3 times now all of them complained

• 

  gracejiyoung · Member · Dec 5, 2014 at 9:16 pm

  • Copy link

  The 4th to last and last email you provided me. They should contact their email clients if they did not find it. It may be in their Spam/Junk/Social folders.

• 

  wasteofgoodlipgloss · Member · Dec 5, 2014 at 9:28 pm

  • Copy link

  I can’t see what I sent either it’s blocked so only u see them

• 

  gracejiyoung · Member · Dec 5, 2014 at 9:31 pm

  • Copy link

  I emailed you the two emails.

• 

  wasteofgoodlipgloss · Member · Dec 5, 2014 at 10:06 pm

  • Copy link

  Thank you