my subscription keeps disappearing!
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Every couple months I have to re-subscribe to the YOuth Services Book Review as it just stops.
The blog I need help with is: (visible only to logged in users)
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Yes, I found it. Enter it here https://wordpress.com/following/edit to follow it in the Reader.
Confirm your email address is correct here https://wordpress.com/me/account
Then if you cannot locate the email updates check your email client spam filter and if you use gmail or google apps please consult these guides:
https://en.support.wordpress.com/email-address/ -
I do not use any apps. Twice now I tried to resubscribe to the mailings – I am the moderator!- and am told I will receive a confirmati
on email – but nope, nothing. -
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Thanks for checking. Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
According to your account’s logs you have been subscribed to that site for the past 8 month. I checked our email logs and we have sent out several email notifications for that site during the past few days. In fact, an email was sent out for every recently published post on that site except for the three most recent posts, and those posts were published between when you had set your notification settings to block all WordPress.com emails 22 hours ago, and when you had re-confirmed your subscription 15 hours ago. Outside of that window all subscription emails were sent.
If you did not receive those notifications, the problem is on Gmail’s end. I notice @timethief asked if you used Gmail and you said no, but you do have a Gmail address connected to your account. Gmail automatically filters emails that come from us, so you need to go look for the missing emails in those filters, as explained here:
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I never set my notifications to block. I went in and saw that that was indeed the case, but it was not done by myself. Yes, I have gmail; I misunderstood when I was told about apps which I do not use.
None of this changes the fact that every couple months I must re-register to receive the email notifications as they just stop.Katrina Yurenka
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I never set my notifications to block
Your account logs show that you changed the setting to block all emails, and then unblocked them a few minutes later. If it was not you it was someone logged in as you, as the logs show your username took that action.
None of this changes the fact that every couple months I must re-register to receive the email notifications as they just stop.
Next time this happens, let us know without re-subscribing to the site. According to our logs all emails for that site have gone out, except for the four between emails being blocked and you re-subscribing, so there is no evidence of anything being broken. We’ll need to check your account while you are not receiving emails to check this.
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According to what I see in your account you are still subscribed to receive email notifications from https://ysbookreviews.wordpress.com/. Nothing has changed in the past 5 days in your subscription status on that site.
The notification for the most recent posts on that site, Animals and Sandra Brown, was sent to your email address two hours ago and A Parade of Puppies was sent 20 hours ago. If you did not receive those emails, it’s either in spam or Gmail has filtered it. We don’t have control over that. We can only control whether the email is sent, and they are being sent.
Please try searching Gmail for “wordpress.com” That should turn up the emails you are missing. If you can’t find them, you might need to contact Gmail support.
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