My subscription plan is missing

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  tpauto · Member · Sep 11, 2020 at 2:51 pm

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  Hello
  I have a business plan but I can’t find my plan in the backend.
  How can I finde my plan?

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  staartmees · Member · Sep 11, 2020 at 2:58 pm

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  Are you sure you are logged in to the account owning the Business Plan? You can very easly restore access to your Business Plan using the transaction ID at https://en.support.wordpress.com/account-recovery/

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  kokkieh · Staff · Sep 12, 2020 at 10:44 am

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  Hi there,

  Are you speaking of the plan you used to have on tpautodotdk.wordpress.com?

  On 6 July you contacted live chat support and asked us to cancel that plan and remove it from your account, after which you completely deleted that site. So you no longer own any paid plans with us.

  If you want to use the Business Plan on the site currently in your account, http://tpauto815512254.wordpress.com, you can buy a new plan at My Site ->Plans.