My subscriptions all failed

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  brandenmccoy · Member · Aug 1, 2023 at 12:23 pm

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  I have been collecting subscriptions on my website for a couple of years and all of a sudden they all failed.

  my stripe account has no record that any of the transactions were ever processed.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 1, 2023 at 11:36 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://woocommerce.com/my-account/create-a-ticket

  Thanks!