my support not working

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  cultofsocial · Member · Sep 6, 2019 at 9:23 am

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  hello, I hope someone can help me. When I go to my profile no info comes up and as such I am unable to contact support for live chat or anything. I need help fixing this, but I also need VAT receipts for my purchases. When I go to billing nothing appears either. I would attache photos if I could. Basically all I have is blank screen. If I click the help icon it just opens a blank box. I need to talk to someone in support to help with this. I have a premium account.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 6, 2019 at 9:35 am

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  If you have a premium plan, you have access to email support and live chat support.

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  cultofsocial · Member · Sep 6, 2019 at 9:39 am

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  Thanks, but the issue is that the screens with the links to those supports are not loading the content – just blank screens. Do you have an alternative contact I can send via email?

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  fstat · Staff · Sep 6, 2019 at 10:11 am

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  Hi there,

  Hi! This looks like an issue with your browser. We’ve sent you an email with more information. Please follow up there.