my theme is not working properly

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  ritamghoshritam · Member · Aug 19, 2017 at 8:18 am

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  customizing option is not opening

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Aug 19, 2017 at 3:18 pm

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  Hi there,

  Sometimes it’s just browser issues that causes such unusual problems. You can try clearing browser cache by following this document.
  Close the browser once you clear the cache. Open a new browser window and try to login.

  If the issue still persists, it’d be great if you can share a screenshot of what you’re seeing. If you need some help with that, you can refer this page – https://www.take-a-screenshot.org

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  kathrynwp · Staff · Aug 21, 2017 at 5:11 pm

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  Hi there, could you please try going here: https://wordpress.com/customize and let me know if you have any trouble opening the Customizer fro mthere?

  In addition to krutidugade’s good troubleshooting steps, please let me know what browser and version you’re having trouble in. If you’re not sure, please visit http://supportdetails.com/