My transaction when purchasing the plan was declined even if I’m using MasterCard debit card.

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  mcchnsn · Member · Aug 28, 2020 at 12:15 pm

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  My transaction when purchasing the plan was declined even if I’m using MasterCard debit card. The expiry date of the card is at 2024 too.

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  staff-doublebassd · Staff · Aug 28, 2020 at 3:38 pm

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  Hi there,

  We are receiving card declined notifications from under your account. I would reach out to your bank and make sure there isn’t a reason why they are preventing purchases from WordPress.com.

  Let me know what you find out.

  Thanks,

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  mcchnsn · Member · Aug 28, 2020 at 4:38 pm

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  Hello,

  I have contacted my bank, and they told me the card was declined because the transaction wasn’t secure. I asked them if I could just do the transaction without caring about that, but unfortunately that’s not possible. What should I do?

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  mcchnsn · Member · Aug 28, 2020 at 4:42 pm

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  Or is it possible to pay using PayPal? Since I couldn’t find that option when checking out.

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  supernovia · Staff · Aug 28, 2020 at 10:05 pm

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  Sure, you can pay with PayPal. Here’s how:
  https://wordpress.com/support/payment/#payments-using-a-paypal-account