My transfer of domain keeps being rejected

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  shawnandallison · Member · Aug 30, 2017 at 2:30 am

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  I am trying to transfer my domain to bluehost. I have initiated the transfer twice. It goes through 3 of the 4 steps and then is rejected on this end (everything is fine on the Bluehost side). I have tried with a couple different EPP codes. Nothing is working. Bluehost can’t do anything on their side. Please advise next steeps. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Aug 30, 2017 at 8:18 am

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  Hi shawnandallison,

  Do you want to transfer shawnandallison.com?

  It goes through 3 of the 4 steps and then is rejected on this end

  What is the exact error message you are seeing when you try and transfer the domain?

  Once I know more, I’ll be happy to look into this for you.

  Thanks!

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  shawnandallison · Member · Aug 31, 2017 at 3:50 am

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  Hi! These are the two snipps of the errors that keep coming through. I have called Wild West as well as have tried through bluehost numerous times and there seems to be something happening that I can't fix on my end.

  Attached.

  Thanks!

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  gemmacevans · Member · Aug 31, 2017 at 8:29 am

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  Hi shawnandallison,

  These are the two snipps of the errors that keep coming through.

  I checked your domain and I can see you updated the contact information after the domain was transferred to your ownership. Doing so placed a 60 day lock on the domain — this 60 day lock is put in place by the Internet Corporation for Assigned Names and Numbers (ICANN). It won’t be possible to transfer the domain while the lock is in place.

  Your domain can be transferred after 6th September 2017, which is just a few days away. Once the lock has been lifted you can transfer the domain using these steps:

  http://en.support.wordpress.com/move-domain/transfer-domain-registration/

  I have called Wild West as well as have tried through bluehost numerous times

  There is no need to contact Wild West Domains, they are our domain registrar. shawnandallison.com was registered through WordPress.com so we provide support for your domain.

  Please let me know if you have any questions.

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  shawnandallison · Member · Sep 5, 2017 at 6:30 pm

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  Thanks! This is great! I will try it again tomorrow or the day after! Muchly appreciated.