My University email was deleted and I don’t have access to my old account. Help!

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  stefaniecat133e90284d6 · Member · Apr 12, 2019 at 3:48 am

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  Can someone working with WordPress contact me ((email visible only to moderators and staff)) so I can verify my information and gain access to my account.

  Thank you,
  Stefanie

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  kruttikapatil · Member · Apr 12, 2019 at 4:53 am

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  Hi there,

  Please share the URL of your site so that we can assist you further. If your email has been deleted, you can login with your username and change your email address from Account Settings.

  For more details please refer the below link:

  Change Your Email Address

  Thanks.

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  stefaniecat133e90284d6 · Member · Apr 28, 2019 at 5:12 am

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  Kruttikapatil,

  The link is https://stefaniecat1.wordpress.com/author/scatone/. I can provide a picture of my Driver’s License to prove my identification.

  My request is that I can gain access to my account. Let me know what you can do.

  Thank you,

  Stefanie

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  pdrw07 · Member · Apr 28, 2019 at 8:02 am

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  Hi Stefanie,

  I think you are using another account. Could you try to log out and log in with the right (old) account?

  I also tagged this reply with modlook tag, so the Staff can help look at the account.

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  staff-ozmodiar · Staff · Apr 28, 2019 at 9:58 pm

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  Have you tried the account recovery system:

  https://wordpress.com/wp-login.php?action=recovery

  If you do not have any of the verification information that the account recovery system asks for, I’m afraid you are out of luck. Without access to the account owner’s email or any of the account recovery information, there is no way to securely verify that the account/site is yours.