Why is my upgrade unavailable?

• 

  3delamadrugada · Member · Jul 8, 2011 at 10:19 am

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  hello,

  i just renewed my space upgrade, but actually in my web it says i have only 3gb of space, offering my to buy the space upgrade if i want 5 gb… but it´s already done!!!
  down here you have the mail you sent to me confirming it. please, help me soon, as i use this service so often.

  thanks

  dvid

  > Dear david,
  >
  > The following WordPress.com upgrade was purchased or renewed successfully:
  >
  > Item: 5GB for http://3delamadrugada.wordpress.com
  > Cost: $19.97
  >
  > ==============================
  >
  > TOTAL: $19.97
  > [transaction ID removed]
  >
  > Thanks for blogging at WordPress.com!
  Blog url: http://3delamadrugada.wordpress.com/

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  andrewspittle · Staff · Jul 8, 2011 at 3:09 pm

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  I see the upgrade renewed properly and I also see 8GB of total space listed in your Media tab.

  If you still see 5GB listed there can you upload a screenshot to your blog? Thanks!