My Upgrades won't let me ask for a refund – help?

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  vancouverimaf · Member · Oct 18, 2012 at 8:07 pm

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  I’m trying to get a refund on a theme I just purchased yesterday, but there is no Cancel button on the My Upgrades page.

  I think that I’d read somewhere that I have 72 hours to ask for a refund, but really what I’d like is to try another theme. Time is pressing. No pun intended.
  Blog url: http://vimaf2012.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 18, 2012 at 8:11 pm

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  WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  I’ve flagged this thread for Staff assistance.

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  staff-blorbo · Staff · Oct 18, 2012 at 9:57 pm

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  I don’t see any Premium Theme purchases on your account.

  Only the user who purchased the upgrade can request a refund.