My user and password are not being accepted

  • Unknown's avatar
    jp809coral · Member ·

    My login will not let me to edit my site. I am very frustrated since I KNOW I am typing the correct user and password. I used copoy and past to ensure that the user and password is correct. Can this be fixed?

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Howdy,

    I see you’re logged in to submit this request and can see a number of sites attached to your account. Can you confirm which site you’re trying to access?

    For the St. Thomas More site, your user account is set as the administrator of that site (and the sole user).

    Internet Explorer can cause some odd results—if possible, we suggest upgrading to IE 10. Additionally, you may want to add *.wp.com and *.wordpress.com to your trusted sites (screenshots of where to do that: http://en.support.wordpress.com/https/#frequently-asked-questions ) as some security settings on IE can cause odd behavior as well.

    When you’re logged in, what is displayed when you visit http://stthomamorecv.wordpress.com/wp-admin/ ?

    Thanks for your patience and we’ll help get this straightened out!

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