My Videos aren’t playing

• 

  funiqskills · Member · Jan 15, 2024 at 11:20 am

  • Copy link
  • Add topic to favorites

  Please, I have videos on my LMS website. These videos were uploaded via VideoPress. All of a sudden, my users can’t play them any longer. Is it because my VideoPress subscription expired? I thought even after expiration, users can be able to play the videos?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  funiqskills · Member · Jan 15, 2024 at 11:21 am

  • Copy link

  Meanwhile, all the videos are set to public.

• 

  staartmees · Member · Jan 15, 2024 at 11:35 am

  • Copy link

  When you let VideoPress expire, you loose all advantages of Videopress.

• 

  funiqskills · Member · Jan 15, 2024 at 12:02 pm

  • Copy link

  I have used VideoPress for more than two years. I shouldn’t be able to upload any more videos after expiration but the uploaded videos doesn’t stop playing.

• 

  funiqskills · Member · Jan 15, 2024 at 12:02 pm

  • Copy link

  Here is what I found https://wordpress.com/forums/topic/the-exact-effects-of-not-renewing-video-press/

• 

  helper-heroponriki · Member · Jan 18, 2024 at 3:38 pm

  • Copy link

  @funiqskills, it appears that the post in question dates back to 2011, and there have been numerous policy changes since then.

  In 2022, VideoPress implemented a requirement for a paid plan to maintain public access to any uploaded videos. Previously, you needed a paid plan only for uploading, and the videos weren’t restricted if the plan lapsed.

  Currently, without a paid plan, you can use only one video with a file size limit of 1GB. Since your site is not hosted on WordPress.com, you would need to upgrade to the Jetpack VideoPress plan to regain public access to those videos. For more details about this plan, please refer to: https://jetpack.com/videopress/

  I hope this explanation clarifies the situation! If you have any further questions, feel free to ask.