My web does not work

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  elinversorparticular · Member · Sep 17, 2017 at 10:39 am

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  My web https://elinversorparticular.wordpress.com/ is not working. I can write new post but nobody can enter.
  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Sep 17, 2017 at 12:30 pm

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  Hi @elinversorparticular,

  I can see your website perfectly fine,
  but I am not getting what is your questions exactly.
  Ask your friend to visit your website and let us know facing issue with that.

  Please check this https://learn.wordpress.com
  this can help you to learn more about how the WordPress.com works.

  Thank you!

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  zyousafi · Staff · Sep 19, 2017 at 4:46 pm

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  Hi @elinversorparticular,

  Are you located in Spain by any chance? If so is your internet service provider (ISP) Movistar Spain? The reason I ask is because there is currently an issue on the Movistar Spain side that they are trying to fix. There’s another thread here: https://es.forums.wordpress.com/topic/problemas-para-conectar-a-wordpresscom-movistar-espana?replies=1 that goes into a little more detail about this issue and some of the testing you can do on your end.

  I’ve also added the “modlook” tag to this thread so a moderator or staff member can help you work through this as well. Good luck and I am hopeful your site will be up and running in no time! :)

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  supernovia · Staff · Sep 19, 2017 at 7:21 pm

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  @elinversorparticular it would seem you’re not in Spain, but if the visitors who can’t access the site are, the issue @zyousafi mentioned could be the problem.

  If you need more help, please send more details and we’ll go from there.

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  vishalmukadam · Member · Sep 25, 2017 at 7:37 am

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  Hi @elinversorparticular,

  It seems there’s an issue with the ISP providers in Spain or somewhere else you might be located in.
  Can you please provide us the name of the company ISP provider which you’re using your Internet through so we can check it from our site or report to the concern team.

  likewise, @supernovia has already told to send us more details you can do that, so we’ll be happy to help fix this.

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  supernovia · Staff · Sep 25, 2017 at 5:40 pm

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  For what it’s worth, the ISP that was having trouble in Spain seems to have corrected the issue. So if you’re still having trouble, let us know.

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  supernovia · Staff · Sep 25, 2017 at 5:41 pm

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  And thank you for your help here, @vishalmukadam :)