my webpage cannot be accessed from specific region [issue]

  • Unknown's avatar
    nicktuta · Member ·

    I have a very strange issue when I cannot access a single page of my website specifically from the East Coast of the US. When I access it from any other part of the world, it loads. All the other pages of my website work fine.

    Washington DC, New York, Atlanta – no luck
    Miami, Los Angeles, Toronto, Frankfurt, London etc – loading

    I tried contacting my hosting provider, but they say they don’t see any issues on their side. It’s like my website decided it should restrict a specific page to a specific location only. I didn’t install any plugins or tools lately, and I didn’t make any technical changes to the website lately. htaccess is not blocking it either.

    I’m seriously confused. Does anyone have any idea?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    That’s a site that we do not provide support for. That site is not hosted by wordpress.com and our support doc do not apply to it. You are posting to the wrong support forum to get help with that site.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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