My Website

• 

  marcussladden123 · Member · Aug 14, 2018 at 9:58 pm

  • Copy link
  • Add topic to favorites

  Hi, My website has completely dissapeared and on my home page it says I don’t have one! It’s increatedigital.com and its my business website, It’s left published with unsaved progress :( Pleassseee help!

• 

  thesacredpath · Member · Aug 15, 2018 at 12:01 am

  • Copy link

  Hi there, I’m seeing your site just fine at this time: https://increatedigital.com/

  I do see that you are logged in here under a different username than the one that owns the site, which is increatedigital. If you log out and then log back in on that account, you will be able to access and work on your site.

• 

  marcussladden123 · Member · Aug 15, 2018 at 10:49 am

  • Copy link

  But I am a admin on the site, my partner is the other admin :(

• 

  gemmacevans · Member · Aug 15, 2018 at 4:35 pm

  • Copy link

  Hi marcussladden123,

  Your user account was removed from increatedigital.com 4 days ago, which is why you are no longer able to manage it. As @thesacredpath mentioned, the site is owned by increatedigital and they currently the only user on the site.

  Please ask increatedigital to login to their account and invite you back to the site from My Sites > People, using these steps:

  https://en.support.wordpress.com/adding-users/

  We also sent this information to increatedigital by email on Saturday.

  Please let me know if you have any questions.

• 

  marcussladden123 · Member · Aug 15, 2018 at 4:41 pm

  • Copy link

  Hi,

  I’ve just spoken with my partner and he has tried yo invite me back onto the admin list to find that I’m already on there (have a screenshot as proof)

  Thank you for your replies!

• 

  staff-zinnia · Staff · Aug 15, 2018 at 6:54 pm

  • Copy link

  Are you able to see the site listed under the My Sites tab now?

• 

  marcussladden123 · Member · Aug 16, 2018 at 9:49 pm

  • Copy link

  Nooooo

• 

  brookedot · Member · Aug 17, 2018 at 12:38 am

  • Copy link

  Hi there,

  Looks like what is happening here is that you’ve been added back to the site from WP-Admin. In order to log in your WordPress.com user, marcussladden123 must be invited from:
  https://wordpress.com/people/team/increatedigital.com

  Once that’s done, or we get permission from the site-owner to add you back you’ll be able to manage the site again.