my website

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  unityexpresssupplies · Member · Mar 15, 2017 at 2:38 am

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  Hello,
  I am trying to log in and see my site before I renew my web hosting and I am
  not finding it. The website is http://www.unityexpresssupplies.com can you help me.

  Thanks Jennie Perreard

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  timethief · Member · Mar 15, 2017 at 2:42 am

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  unityexpresssupplies.com is hosted by Unified Layer, not by wordpress.com.

  That site is not hosted by wordpress.COM and as it is not on our servers we cannot help you with it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  unityexpresssupplies · Member · Mar 15, 2017 at 3:00 am

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  I just talked to bluehost who has the unified layer account with my site.
  I just can’t find my site in word press before I pay for hosting it again.
  How do I find it or do I have to pay for hosting to see it on the back side?
  I didn’t used to have to.

  Thanks Jennie

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  timethief · Member · Mar 15, 2017 at 3:12 am

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  You do not pay wordpress.org or wordpress.com for hosting your site.
  Wordpress.org does not provide hosting. It provides free software.

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

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  unityexpresssupplies · Member · Mar 15, 2017 at 3:14 am

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  Yes and My account with you has no info in it. I stopped using it
  about 10 months ago.

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  timethief · Member · Mar 15, 2017 at 3:23 am

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  unityexpresssupplies.com is hosted by Unified Layer, not by wordpress.com.
  Contact their support team.

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  unityexpresssupplies · Member · Mar 15, 2017 at 3:25 am

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  ok thank you

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  timethief · Member · Mar 15, 2017 at 3:39 am

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  You’re welcome and best wishes.