My website.
-
Get help with my website. Is there really no live person to talk to on a phone or over the internet? If so that is horrible. How can I get help without having to fill out a form and wait for someone to write back?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Please see: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
Be aware that there is rarely every a question asked and answered by Staff that has not been asked and answered in these peer support forums many times over. Unless your question is of a sensitive nature re: personal identity or or financial information you could simply type modlook into the sidebar tags on this thread for a Staff follow-up.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form for live chat support http://support.wordpress.com/help/contact/ Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
Lastly for direct email support you can email WordPress.COM Staff at:
help@wordpress.com
- The topic ‘My website.’ is closed to new replies.
WordPress.com Forums 