My website and domain expired but I want to map the domain to a different site not on wordpress.

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  rosestaremporium · Member · Jun 20, 2017 at 10:49 pm

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  My website and domain expired but I want to map the domain to a different site not on wordpress. But all I can figure out how to do is map the domain to wordpress.

  The blog I need help with is: (visible only to logged in users)

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  terrybrownell · Member · Jun 21, 2017 at 4:03 am

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  Hello!

  If the domain has expired, you won’t be able to do anything until it’s renewed. Your new site’s host can help you point the domain to the new site.

  Hope that helps!

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  kokkieh · Staff · Jun 21, 2017 at 8:35 am

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  Hi there,

  Is this for rosestaremporium.com? That domain is not registered with us, but with domainpeople.com, so you need to contact them for help in renewing the domain or pointing it to another hosting provider.

  I see you’ve now added both a mapping upgrade and a site redirect upgrade for that domain to your site. This is wasting your money.

  If you want to use that domain with a different service, you don’t need ANY upgrades on WordPress.com. Instead, you need to contact your domain provider and ask them to change the domain’s name servers to point away from WordPress.com, and to your new hosting provider instead.

  You can cancel all the unnecessary upgrades you’ve bought from the Purchases page.

  https://wordpress.com/me/purchases/

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  rosestaremporium · Member · Jul 11, 2017 at 1:45 am

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  Hi, thank you so much! It took some time but I was able get the domain transferred to me and remapped. Thank you!

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  kokkieh · Staff · Jul 11, 2017 at 8:02 am

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  Excellent! Thanks for letting us know :)