my website apprears to have disappeared!
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I cannot access my website either from cold or from my admin url. Please HELP if you can. It represents weeks of work actually putting it together.
The blog I need help with is: (visible only to logged in users)
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Hello! I am very sorry to hear about the situation you are currently experiencing.
Can you please tell me what is the link of the website you are talking about? Is it this or another one: http://hello288.wordpress.com ?
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Sure. I am very happy to help.
Looking at your domain (joannemccrumdesign.co.uk), I see that this is not hosted on WordPress.com, but on Gandi. What this tells us is that you are WordPress.org user, not a WordPress.com user.
This forum is dedicated only to the websites hosted on WordPress.com.
To know more about the difference between WordPress.com and WordPress.org, check this link: https://en.support.wordpress.com/com-vs-org/
The support forums for WordPress.org can be found here: https://wordpress.org/support/
You should get in touch with your host (Gandi) as only them would be able to help in a situation like this. You can contact them HERE: https://www.gandi.net/support/contact/
Hope this helps!
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THANKYOU SO VERY MUCH – I get totally stumped on techy stuff like this. I really appreciate your help.
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Sure. No problem. I’m very happy to help. Please let me know if there will be any other things that you will need help with! Hope you will be able to get your website back.
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I really hope so – a lot of work went into it ! Thanks again …. I’ll be back here at some point and will let you know
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