My website became limited. What happened

• 

  hello9fd05f0060 · Member · Oct 7, 2024 at 1:48 am

  • Copy link
  • Add topic to favorites

  i need urgent help with my website. it looks i cannot do much – not even access to footer, change instagram handle, change template or anything else etc. please advise

  The blog I need help with is: (visible only to logged in users)

• 

  honhonjaccuse · Member · Oct 8, 2024 at 1:12 am

  • Copy link

  Hello! You will need to ask the owner of this site to give you a role that can edit it in the way you want. More on that here: https://wordpress.com/support/invite-people/user-roles/

• 

  hello9fd05f0060 · Member · Nov 11, 2024 at 12:59 am

  • Copy link

  Thanks, but I’m actually the owner!

• 

  carmochloe · Member · Nov 17, 2024 at 10:13 pm

  • Copy link

  To make full changes to your site, you’ll need to log in with the account that owns the site. If you’re unsure which email address was used to create the site, you can start the account recovery process at https://wordpress.com/support/account-recovery/

  The support team can help verify your site ownership and get you back to making the changes you need if you’re having trouble accessing the correct account.