My website can not be found on the server

  • Unknown's avatar
    skinbydesignskincare · Member ·

    My website can not be found on server.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I also recommend reaching out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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