My website can't be open

• 

  dariochillemi · Member · May 21, 2014 at 11:22 am

  • Copy link
  • Add topic to favorites

  my website can’t be open, even if it is shown on the google research.
  I notice it’s possible to see it on mobile phone but not on pc.
  http://www.dariochillemi.com

  what’s happening?

  thank you a lot for support!

  The blog I need help with is: (visible only to logged in users)

• 

  shaunandrews · Staff · May 21, 2014 at 5:35 pm

  • Copy link

  Hi Dario,

  I’m not having an trouble loading your site at: dariochillemi.com

  Are you able to load other websites (for instance, http://wordpress.com) from your PC? Have you tried a different browser or PC?

  —
  Shaun

• 

  dariochillemi · Member · May 22, 2014 at 9:30 am

  • Copy link

  yes, i noticed that.
  some friends can open it too.
  What’s that bug???

• 

  dariochillemi · Member · May 22, 2014 at 9:35 am

  • Copy link

  yes , i tried with another browser, but no way.
  still not tried with another pc, but on fb many friends sayd they can’t open it, a few can instead.

• 

  dariochillemi · Member · May 23, 2014 at 8:01 am

  • Copy link

  I really need my website on, i am waiting for job answers.
  Please give me an help!
  Thank you!

• 

  kardotim · Member · May 27, 2014 at 9:50 am

  • Copy link

  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=dariochillemi.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Make sure you only use these and remove any other name server records.

  Let me know if you have any questions!

• 

  dariochillemi · Member · May 29, 2014 at 2:43 pm

  • Copy link

  thank you kardotim!
  it seems to be ok now
  http://www.dariochillemi.com
  could you explain me what happened?
  some hacker??

  thank you very much.

• 

  kardotim · Member · May 29, 2014 at 2:52 pm

  • Copy link

  It seems there was still an old NS record listed on your domain. All is working fine now :)

  Feel free to contact us if you have any other questions.

• 

  dariochillemi · Member · Jun 2, 2014 at 5:49 pm

  • Copy link

  Sorry Kardotim,
  i did this changes, but maybe not properly…
  i went to domain register, then modify dns, but i don’t know if i can delete the old one and in which order put the valide dns.
  if i well remember it was different layout when i did it few years ago…

  thank you for helping!

• 

  kardotim · Member · Jun 2, 2014 at 7:10 pm

  • Copy link

  Old NS records can be removed. You only need to set the name server addresses I mentioned in my previous reply.