My website cant be reached

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  betterwaves0 · Member · Dec 11, 2021 at 3:31 pm

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  my website cant be reached can someone help me please

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Dec 11, 2021 at 3:56 pm

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  Hi,
  This is WordPress.com forum, It seems like your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. Please know more here about the differences https://wordpress.com/support/com-vs-org/

  You can contact your hosting provider support team for the problem you’re facing. They may be able to help you.

  For general discussion about open source software, you can find community advice here https://wordpress.org/support/forums/ where you’ll find more experts who are using the same software as you to provide help.

  Thanks

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  justjennifer · Member · Dec 11, 2021 at 4:57 pm

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  @betterwaves0 please see my reply to you at https://wordpress.com/forums/topic/website-problem-22/#post-3767872

  Since your site is not hosted here on WordPress.com, we are not able to assist you in this matter. Please contact your web hosting provider, Bluehost.

  Marking this thread as a duplicate.