My website completely shut down due to a plug in update error

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  michaelhout · Member · Oct 26, 2018 at 3:27 pm

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  Hello. Recently, I tried to update the plugins to my site, and it crashed my site entirely. Now I cannot even get into the Admin side of the site to fix it. Please help!

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Oct 27, 2018 at 3:18 am

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  Hi there,

  Seems like your site is not hosted on WordPress.com but a self-hosted WordPress site. See the differences between the two here.

  Name Server: NS75.DOMAINCONTROL.COM
  Name Server: NS76.DOMAINCONTROL.COM

  You can manually disable the plugin that you updated to regain access to your admin dashboard.

  In the future, if you need help on your self-hosted site, please post your question at the WordPress.org support forum.