MY WEBSITE CRASHED BECAUSE OF WOOCOMMERCE

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  joaocrusbjj · Member · Apr 23, 2017 at 5:12 am

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  I need help to recuperate my website. According to my host ( bluehost), my website crashed because I don’t have the latest version of the woo commerce cart.
  How do I get in touch with blue host to get that file do have my website back to life, please?

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Apr 23, 2017 at 5:18 am

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  Hi,

  Did Bluehost notify you by email? If so, can you try to reply to the email?

  Otherwise, visit https://www.bluehost.com/contact to contact them via live chat.

  Hope this helps.

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  staff-frank · Staff · Apr 23, 2017 at 5:23 am

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  FYI this forum is only for WordPress.com sites. The site you are talking about is a self-hosted WordPress site. The following support document explains the difference: https://en.support.wordpress.com/com-vs-org/

  Next time you need help with your site at Bluehost, please visit the WordPress.org Forums for assistance.

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  joaocrusbjj · Member · Apr 23, 2017 at 5:35 am

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  I am sorry. It was a typo. I need to get in touch with woo commerce and not Blue Host. I need to update the shopping cart on my wordpress website in order to get my website back to life according to blue host.
  I need help really bad

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  staff-frank · Staff · Apr 23, 2017 at 5:39 am

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  No problem :-) You can get dedicated support through the WooCommerce help desk at https://woocommerce.com/my-account/tickets/