My website disappeared and is not loading.
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Hi, my website sabahali.com is not loading with my wordpress website, and for some reason I can’t even login with sabahali.com/wp-admin it takes me to a page where it says: The Page Isn’t Working. And when I login here to my wordpress site it says I don’t have any when I have had one for years. Can someone please assist!
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. Based on your domain’s nameserver settings, that host appears to be GoDaddy.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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However…
Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.
https://wordpress.com/pricing/
We have a guide to help move your site to WordPress.com here and our support team can also assist:
https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/
Please let us know if you have any questions about WordPress.com, our plans, or our features.
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