My website, domain etc are gone

  • Unknown's avatar
    lmg134a8805b48f · Member ·

    How can I get ahold of someone so that I can get my website back so that I can go into my website and into the dashboard to solve the problem

    Self-declared URL: k8edconsulting.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-bobpomp · Member ·

    Hi there! It’s super frustrating to have your site go down, but I’m afraid that we here at WordPress.com are not actually the right people to help you; your site is not hosted with us, and as far as I can tell from the public records, it doesn’t look like it ever has been.

    WordPress itself is a piece of software for building websites. WordPress.com is actually just one of many hosting companies which offers that software — but we are also named after it, so this can often cause confusion. Your site is using the WordPress software, but it is hosted by someone other than WordPress.com

    Our Site Profiler tool shows that the hosting provider is Eig. If you contact their support team, they should be able to help you, or at least point you in the direction of someone who can. Good luck!

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