My website got deleted

  • Unknown's avatar

    Hi,
    I, by mistake cancelled my subscription for the premium plan, and the whole website I built got deleted.
    Can you please revert my website? There was no warning that I will lose my website on premium subscription cancellation.
    Please help.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there!

    Thank you for your message.

    Since you have been refunded after the plan cancelation, you will need to purchase the Premium plan again:
    https://wordpress.com/plans/

    You used a premium theme called Lativ when on the Premium plan. When you canceled your subscription, the theme have been switch back to a free one.

    Once on the Premium plan, you will be able to activate the Lativ theme again:
    https://wordpress.com/theme/lativ/

    If you need any additional help, just let us know.

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