My website got Problem
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When I set up my website, I had purchased the EXPLORER plan, and the website was xxx.net. But for some reason, the URL has now been changed to xxxnet.wpcomstaging.com, and I’m constantly being asked to upgrade, even though I’m already an Explorer.
The blog I need help with is: (visible only to logged in users)
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It seems your domain is https://eternalfarewells.net/ has been parked. You must wait untill a Staff member is at hand to see what’s going on.
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Hi there,
I see that a plan and domain were purchased and canceled. The refund is listed under My Profile (top right corner) → Purchases → Billing History.
Yet, as I see that the original plan and domain registration were not refunded, I have restored them for you. They can be managed as described in this guide:
Through your account, you can manage your purchases on WordPress.com without the need to contact support. This guide explains how to manage your subscriptions yourself on WordPress.com. Video Overview View Your Purchases To view all the purchases you have made on WordPress.com, take the following steps: Click on your profile at https://wordpress.com/me. On the side, select -
Thank you very much for your help, but this seems to be a rollback to a much earlier version, and a lot of data has gone missing. Is it possible to revert to the most recent progress instead?
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The content was still re-importing as the Creator plan was canceled and the website was moved back to the original infrastructure.
This process is now complete, and you can take your time to check if anything is missing.
The website is now set to Private to give you time to check the content before making it available to the public again.You can follow this guide to make the site public:
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