My website has a blank screen.

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  seahorsejuiceganymede77825 · Member · Jan 20, 2022 at 10:52 pm

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  My website has a blank screen. I received a recovery link from wordpress but I keep getting a message saying ‘Recovery mode not initiated’ Please help!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  kokkieh · Staff · Jan 21, 2022 at 4:50 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

  You can also take a look at this support page for that software, that discusses the most common causes of this issue:

  https://wordpress.org/support/article/common-wordpress-errors/