My website has an error

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  joyceborgman · Member · Oct 18, 2020 at 4:05 am

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  Dear Friends,
  I looked for a phone number to call but no luck.
  My website is closed! StubbsWorld.net
  An Email was sent; In this case, WordPress caught an error with your theme, Flexx Professional.
  When seeking help with this issue, you may be asked for some of the following information:
  WordPress version 5.5.1
  Current theme: Flexx Professional (version 4.0.17)
  Current plugin: (version )
  PHP version 7.3.23
  Please contact me about this problem.
  Thanks for the help.
  Joyce Borgman
  [redacted by mod]

  Current theme: Flexx Professional (version 4.0.17)
  Current plugin: (version )
  PHP version 7.3.23

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  ryrhino00 · Member · Oct 18, 2020 at 4:25 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Your site is using hosting with WordPress .org
  software.

  https://gwhois.org/StubbsWorld.net+dns

  Please use the wordpress.org forum for help.

  https://wordpress.org/support/forums/

  If you want to know the differences between .com and .org please read this document.

  https://wordpress.com/com-vs-org/

  Your hosting provider’s support may also be able to help.

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  ryrhino00 · Member · Oct 18, 2020 at 4:34 am

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  You may want to contact ithemes since the issue you have has to do with a theme they have.

  https://ithemes.com/contact/

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  justjennifer · Member · Oct 18, 2020 at 4:50 am

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  Hi there, WordPress.com does not have a call center. I’ve removed your contact information from your post above so you don’t have cold calls from people claiming to be from WPcom. As it says in our support contact form, “Please do not provide financial or contact information when submitting this form.”

  As @ryrhino00 mentioned, for assistance please contact your WP theme author and for general help with WP, https://wordpress.org/support/